Privacy Policy

ELLA — Energy is Life Local Advocacy (“ELLA,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website or interact with our services online.

By using this website, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use our website.

Information you provide directly:

• Contact form submissions (name, email, phone, message)
• Intake form responses submitted through Jotform
• Newsletter signup email addresses
• Donation information processed through Zeffy
• Volunteer or employment inquiry information

Information collected automatically:

• Browser type and version
• Pages visited and time spent on each page
• Referring website or search terms
• General geographic location (city/region level)
• Device type (desktop, mobile, tablet)

We use the information we collect to:

• Respond to your inquiries and service requests
• Process donations and send tax receipts
• Send newsletters and program updates (with your consent)
• Improve our website content and user experience
• Analyze website traffic and program interest
• Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties for their marketing purposes.

Our website uses the following third-party services, each with its own privacy practices:

We retain personal information only as long as necessary to fulfill the purposes for which it was collected, or as required by law. Contact form inquiries are retained for up to two years. Donation records are retained as required by nonprofit accounting and tax regulations. Newsletter subscribers may unsubscribe at any time.

You have the right to:

• Access the personal information we hold about you
• Request corrections to inaccurate information
• Request deletion of your information (subject to legal retention requirements)
• Opt out of newsletter communications at any time
• Ask questions about how your data is used

If you have questions, concerns, or requests related to this Privacy Policy or the personal information we hold, please contact us:

We aim to respond to all privacy-related inquiries within 10 business days.